Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Shipping Rates and Delivery Times

Shipping charges are calculated at checkout based on the destination and selected shipping method.

Estimated delivery times:

  • Domestic Orders: 3–7 business days

  • International Orders: 7–21 business days

Delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, a tracking number will be provided via email or SMS.

International Shipping

We ship to selected international destinations, including the UAE. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Incorrect Address Information

Please ensure that your shipping address is accurate and complete. We are not responsible for delays or lost packages resulting from incorrect address information provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the shipping carrier to resolve the issue.

Contact Us

For shipping inquiries, contact us:

Email: zr38091@gmail.com
Phone: 0312-4053860